Delivery Policy - Ferreira's All German Auto Spares

Thank you for visiting and shopping with FERREIRA'S ALL GERMAN AUTO SPARES. We appreciate your business and are committed to ensuring your order is processed and delivered as efficiently as possible.

The following terms and conditions constitute our Delivery Policy:

Order Processing

All orders are processed within 2–3 business days after payment has been received and confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Once your order has been processed, you will be contacted regarding the delivery arrangements where applicable.

Delivery Timeframes

Delivery times vary depending on your location and the courier service used. While we strive to meet estimated delivery times, they are provided as a guide only and cannot be guaranteed.

Delivery Delays

During periods of high order volumes, promotional events, or unforeseen circumstances, deliveries may experience slight delays. We kindly ask for your patience and understanding.
If there is a significant delay in processing or delivering your order, we will notify you as soon as possible via email or telephone using the contact details provided with your order.

Delivery Address and Locations

Customers are responsible for providing a complete and accurate delivery address. FERREIRA'S ALL GERMAN AUTO SPARES cannot be held responsible for delays or additional charges resulting from incorrect or incomplete delivery information.

FERREIRA'S ALL GERMAN AUTO SPARES delivers to addresses throughout South Africa.

Damaged or Missing Deliveries

Please inspect your order upon delivery.
FERREIRA'S ALL GERMAN AUTO SPARES is not liable for products damaged or lost during transit. If your order arrives damaged, please contact the delivery carrier directly to lodge a claim.
Please retain all packaging materials and damaged goods until your claim has been processed.

Contact Us

If you have any questions regarding your order or our Delivery Policy, please contact our customer service team. We will be happy to assist you.